/* Sober Group editorial skin for the osTicket client portal. */
body.sg-support {
  --sg-ink: #132e3d;
  --sg-teal: #006d68;
  --sg-deep: #004b49;
  --sg-paper: #f7f8f4;
  --sg-line: #d7e4e1;
  --sg-muted: #425d66;
  --sg-wash: #eaf3ef;
  --sg-focus: #a46100;
  --sg-font: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --sg-shell: 1160px;
  --sg-gutter: 28px;
  margin: 0;
  color: var(--sg-ink);
  background: #fff;
  font: 16px/1.6 var(--sg-font);
}
.sg-support :is(h1, h2, h3, h4, h5, h6, input, button, select, textarea, .thread-body, .redactor_editor) {
  font-family: var(--sg-font);
  color: var(--sg-ink);
}
.sg-support a:link, .sg-support a:visited { color: var(--sg-teal); text-underline-offset: 3px; }
.sg-support a:hover { color: var(--sg-deep); }
.sg-support :focus-visible { outline: 3px solid var(--sg-focus); outline-offset: 3px; }
.sg-support .sg-shell { width: 100%; max-width: var(--sg-shell); margin-inline: auto; padding-inline: var(--sg-gutter); }
.sg-support #wrapper { max-width: none; min-height: 100vh; display: flex; flex-direction: column; }
.sg-support #container { width: 100%; flex: 1; }
.sg-support .sg-skip { position: absolute; z-index: 1100; top: -100px; inset-inline-start: 12px; padding: 10px 16px; background: #fff; }
.sg-support .sg-skip:focus { top: 12px; }

.sg-support #header { background: var(--sg-paper); border-bottom: 1px solid var(--sg-line); padding: 0; }
.sg-support .sg-masthead { display: flex; align-items: center; justify-content: space-between; gap: 10px 24px; flex-wrap: wrap; padding-block: 24px; }
.sg-support #header #logo { display: inline-flex; align-items: center; gap: 16px; float: none; height: auto; margin: 0; color: var(--sg-ink); text-decoration: none; text-align: start; }
.sg-support #logo img { width: 88px; height: 88px; display: block; object-fit: contain; }
.sg-support #logo span { font-size: 10px; font-weight: 700; line-height: 1.75; letter-spacing: .14em; }
.sg-support #header .top-right { margin: 0; color: var(--sg-muted); }
.sg-support #header .top-right p { float: none; margin: 0; padding: 0; color: var(--sg-muted); font-size: 14px; text-align: start; }
.sg-support #header .top-right p:empty { display: none; }
.sg-support #header .top-right p a { display: inline-flex; align-items: center; min-height: 40px; color: var(--sg-teal); font-weight: 700; }
.sg-support #header .top-right p a.flag { display: inline-block; min-height: auto; }

.sg-support .main-menu { background: #fff; border: 0; border-bottom: 1px solid var(--sg-line); }
.sg-support .main-menu ul#nav { display: flex; gap: 4px 8px; flex-wrap: wrap; list-style: none; padding: 8px 0; margin: 0; font-weight: 650; }
.sg-support .main-menu ul#nav li { display: block; margin: 0; padding: 0; border: 0; line-height: 1.35; text-transform: none; text-align: start; }
.sg-support .main-menu ul#nav li a { display: inline-flex; align-items: center; float: none; min-height: 44px; padding: 7px 13px; border-radius: 7px; color: var(--sg-teal); }
.sg-support .main-menu ul#nav li a:hover, .sg-support .main-menu ul#nav li a.active { background: var(--sg-wash); color: var(--sg-deep); }

.sg-support #content { padding-block: clamp(24px, 4.5vw, 56px) clamp(34px, 5vw, 64px); }
.sg-support #content > .container, .sg-support .kb-home > .container {
  width: 100%; max-width: var(--sg-shell); padding-inline: var(--sg-gutter); margin-inline: auto;
}
.sg-support .sg-help-intro { background: var(--sg-paper); border: 1px solid var(--sg-line); border-radius: 12px; padding: clamp(21px, 4.5vw, 45px); }
.sg-support .sg-help-intro h1, .sg-support .page-title h1 { color: var(--sg-ink); margin: 0 0 12px; font-size: clamp(30px, 5vw, 48px); letter-spacing: -.035em; line-height: 1.13; font-weight: 760; }
.sg-support .sg-help-intro p, .sg-support .page-title p { color: var(--sg-muted); font-weight: 400; max-width: 62ch; }
.sg-support .sg-help-intro p:last-child { margin-bottom: 0; }
.sg-support .sg-help-intro .sg-kicker { margin: 0 0 8px; color: var(--sg-teal); font-size: 13px; font-weight: 750; letter-spacing: .12em; text-transform: uppercase; }
.sg-support .sg-help-intro img { max-width: 100%; height: auto; }
.sg-support .sg-help-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; margin-top: 18px; }
.sg-support .sg-help-card { display: flex; flex-direction: column; align-items: flex-start; padding: clamp(18px, 3vw, 28px); border: 1px solid var(--sg-line); border-radius: 12px; }
.sg-support .sg-help-card h2 { margin: 0 0 8px; font-size: 23px; font-weight: 750; letter-spacing: -.025em; }
.sg-support .sg-help-card p { color: var(--sg-muted); margin: 0 0 18px; max-width: 55ch; }
.sg-support .sg-help-card .sg-button { margin-top: auto; }
.sg-support #content :is(.sg-button, a.button, input.button, button.button) {
  display: inline-flex; align-items: center; justify-content: center; min-height: 44px;
  padding: 8px 16px; border: 2px solid var(--sg-teal); border-radius: 7px;
  color: #fff; background: var(--sg-teal); font: 700 15px/1.35 var(--sg-font);
  text-align: center; text-decoration: none; box-shadow: none; text-shadow: none;
}
.sg-support #content :is(.sg-button, a.button, input.button, button.button):hover { color: #fff; background: var(--sg-deep); border-color: var(--sg-deep); }
.sg-support #content .sg-button.sg-button-secondary,
.sg-support #content input.button:is(.reset, .cancel) { color: var(--sg-deep); background: #fff !important; border-color: var(--sg-teal) !important; }
.sg-support #content .sg-button.sg-button-secondary:hover,
.sg-support #content input.button:is(.reset, .cancel):hover { color: var(--sg-deep); background: var(--sg-wash) !important; }

.sg-support .page-title { margin: 0 0 20px; padding-bottom: 16px; border-color: var(--sg-line); }
.sg-support .form-header { margin-top: 20px; margin-bottom: 12px; }
.sg-support .form-header h3, .sg-support .instructions h3 { font-size: 20px; font-weight: 730; }
.sg-support :is(#ticketForm, #clientLogin) { margin-top: 18px; }
.sg-support :is(.form-control, textarea) {
  max-width: 100%; min-height: 44px; height: auto; color: var(--sg-ink); background-color: #fff;
  border: 1px solid #829a99; border-radius: 7px; font: inherit; box-shadow: none;
}
.sg-support :is(.form-control, textarea):focus { border-color: var(--sg-teal); box-shadow: none; }
.sg-support :is(.form-control, textarea)::placeholder { color: var(--sg-muted); opacity: 1; }
.sg-support input:is([type=checkbox], [type=radio]) { accent-color: var(--sg-teal); }
.sg-support .instructions { color: var(--sg-muted); background: var(--sg-paper); border: 1px solid var(--sg-line); border-radius: 12px; padding: 20px; margin-block: 10px; }
.sg-support .instructions h3 { margin-top: 0; }
.sg-support .error { color: #862e25; }
.sg-support :is(#msg_notice, #msg_warning, #msg_error, #msg_info) { border-radius: 7px; padding: 12px 15px; margin: 0 0 14px; }
.sg-support :is(.redactor_box, .redactor_editor, .filedrop, .select2-container) { max-width: 100%; }
.sg-support #ticketForm :is(input, textarea, select, iframe), .sg-support #clientLogin :is(input, textarea, select) { max-width: 100%; }
.sg-support #ticketForm td { overflow-wrap: anywhere; }

.sg-support #footer { background: var(--sg-ink); color: #e4efeb; font: 14px/1.65 var(--sg-font); padding: 36px 0 20px; text-align: start; }
.sg-support .sg-footer-grid { display: grid; grid-template-columns: minmax(0, 1.4fr) repeat(2, minmax(0, 1fr)); gap: 24px; }
.sg-support #footer .sg-footer-name { color: #fff; font-size: 22px; font-weight: 750; margin: 0 0 5px; }
.sg-support #footer .sg-footer-label { font-size: 15px; font-weight: 700; color: #fff; margin: 0 0 6px; }
.sg-support #footer address { font-style: normal; margin: 0; }
.sg-support #footer p + .sg-footer-label { margin-top: 14px; }
.sg-support #footer ul { margin: 0; padding: 0; list-style: none; }
.sg-support #footer li { margin-block: 4px; }
.sg-support #footer a { color: #e4efeb; text-decoration: underline; text-underline-offset: 3px; }
.sg-support #footer a:hover { color: #fff; }
.sg-support #footer .sg-footer-copy { font-size: 13px; border-top: 1px solid #47616a; padding-top: 14px; margin-top: 24px; }
.sg-support .sg-support-ad { max-width: var(--sg-shell); }
.sg-support .sg-support-ad ins[data-ad-status="unfilled"] { display: none !important; }

@media (max-width: 760px) {
  body.sg-support { --sg-gutter: 16px; }
  .sg-support .sg-masthead { padding-block: 14px; }
  .sg-support #logo img { width: 62px; height: 62px; }
  .sg-support .main-menu ul#nav { gap: 4px 2px; }
  .sg-support .main-menu ul#nav li a { padding-inline: 9px; }
  .sg-support .sg-help-grid, .sg-support .sg-footer-grid { grid-template-columns: 1fr; }
}

.sg-support .sg-help-intro {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 36%);
  align-items: center;
  gap: 20px 30px;
  padding-block: clamp(20px, 3vw, 36px);
}
.sg-support .sg-help-art {
  display: block;
  width: 100%;
  height: auto;
  border-radius: 9px;
}
@media (max-width: 640px) {
  .sg-support .sg-help-intro { grid-template-columns: 1fr; gap: 13px; }
  .sg-support .sg-help-art { width: min(100%, 210px); justify-self: center; }
}