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“Data is the key”: Twilio’s Head of R&D on the need for good data
“Data is the key”: Twilio’s Head of R&D on the need for good data
In this episode, Ben and Ryan sit down with Inbal Shani, Chief Product Officer and Head of R&D at Twilio. They talk about how Twilio is incorporating AI into its offerings, the enormous importance of data quality in achieving high-quality responses from AI, the challenges of integrating cutting-edge AI technology into legacy systems, and how companies are turning to AI to improve developer productivity and customer engagement.
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